Terms of Sale

1. Publisher and seller

The PRIMEROX website (https://primerox.co) is published and operated under the PRIMEROX brand.

For any question or claim, a single contact: support@primerox.co.

2. Object and nature of the product

PRIMEROX sells a digital product: a personalized HYROX training program, automatically generated by artificial intelligence from the answers provided in the questionnaire.

The program is informational and educational content. It is not medical advice, not human coaching, and not a guarantee of any result or performance. The content is AI-generated and may contain inaccuracies; you are responsible for assessing it against your own physical condition.

3. Prices

Prices are shown in euros, taxes included where applicable. The one-time offer starts at €19; a monthly subscription plan is also available. The applicable price is the one displayed at the moment you confirm your order.

PRIMEROX may change its prices at any time and may show different prices (price testing) to different visitors; the price displayed to you before payment is the price you will be charged.

4. Ordering and payment

The order follows these steps: questionnaire, plan selection, secure payment, then generation and delivery of the program.

Payment is processed by our provider Stripe. No card data is stored by us. The order is confirmed once Stripe confirms the payment.

5. Delivery of the digital product

After payment confirmation, the program is generated and made available via a personal link (result page) and, where applicable, by email. Generation may take a few moments.

The access link is personal; you are responsible for not sharing it.

6. Right of withdrawal

In accordance with the rules applicable to personalized digital content supplied immediately, the right of withdrawal may be limited once performance has begun with your express consent. Our refund policy sets out the applicable cases and conditions.

7. Monthly subscription

• The subscription is billed monthly until cancellation.
• You may cancel at any time; cancellation takes effect at the end of the current period and no further charge is made thereafter.
• Amounts already charged for a started period are not refunded pro-rata, unless mandatory law provides otherwise.

8. Intellectual property

The generated program is licensed to you for strictly personal, non-commercial use. Any reproduction, resale, public distribution or sharing is prohibited without PRIMEROX's written consent.

9. Health and disclaimer

Physical training carries risks. Consult a physician before starting any program, especially if you have any medical history, injury or doubt. By using the program, you acknowledge that you train solely at your own risk.

PRIMEROX is not affiliated with HYROX®. "HYROX" is a trademark of its respective owner.

10. Liability

To the extent permitted by law, PRIMEROX shall not be liable for damages arising from use of the program (injury, underperformance, etc.). The service is provided "as is".

11. Governing law and disputes

These Terms are governed by the law applicable at the seller's place of establishment. In the event of a dispute, the parties will first seek an amicable solution before any action; consumers may, where applicable, use mediation in accordance with applicable rules.

12. Contact

For any question regarding these Terms: support@primerox.co.